Terms and Conditions
1. Agreement to Terms
By accessing, purchasing from, or using any Smithal Habits website, store, or services (“Services”), you
(“Client”) agree to these Terms & Conditions (“Terms”). If you do not agree, do not purchase or use the
Services.
2. Scope of Services
Smithal Habits provides education, wellness guidance, lifestyle coaching, administrative coordination,
and medical concierge navigation. We do not provide medical diagnosis, medical treatment,
prescriptions, psychotherapy, emergency services, or surgical/clinical procedures. Any clinical care is
provided solely by licensed healthcare professionals and facilities independent of Smithal Habits.
3. Eligibility
You must be at least 18 years old to purchase Services. If purchasing on behalf of another person, you
represent that you have legal authority to accept these Terms on their behalf.
4. Service Activation
Upon successful payment, Services are considered activated immediately, including scheduling
allocation, onboarding, planning, preparation, coordination, documentation review (educational), and
resource reservation.
5. Payments & Authorization
All prices are listed in USD unless otherwise stated. By purchasing, you authorize Smithal Habits and
its payment processor to charge your selected payment method. You are responsible for applicable
bank fees, currency conversion fees, or taxes.
6. No Refunds / No Cancellations
ALL PAYMENTS ARE FINAL AND NON-REFUNDABLE. Services involve reserved time, planning, and
coordination; therefore, cancellations are not permitted once payment is confirmed. No refunds will be
issued for change of mind, dissatisfaction, missed sessions, partial use, travel conflicts, external medical decisions, or failure to follow recommendations.
7. Limited Force Majeure Exception
Exceptions may be considered solely for verified force majeure events, limited to death of the
beneficiary or severe medical condition preventing continuation, supported by official documentation.
Approval is discretionary and not guaranteed.
8. Rescheduling & No-Shows
If sessions are included, rescheduling requires prior notice as stated in program details. No-shows are
considered used and are non-refundable.
9. Third-Party Providers
When Services include concierge coordination, third-party providers (clinics, physicians, hospitals,
hotels, etc.) operate independently. Smithal Habits does not control their actions, pricing, medical
decisions, or outcomes.
10. Deposits / Reserve
Your ProcedureDeposits activate concierge planning and coordination. Unless explicitly stated otherwise in writing, deposits are non-refundable and may be applied toward coordination fees or procedure totals as
described at checkout.
11. No Guarantees
Results vary. Smithal Habits makes no guarantees regarding medical outcomes, weight loss,
performance, recovery, or satisfaction.
12. Chargebacks & Payment Disputes
You agree to contact Smithal Habits before initiating any chargeback. Initiating a chargeback contrary
to these Terms may result in service suspension and recovery of associated administrative and dispute
fees.
13. Intellectual Property
All materials, templates, protocols, and content provided are property of Smithal Habits and may not be
copied, resold, or redistributed without written permission.
14. Privacy
Client information is handled according to our Privacy Policy. For concierge coordination, necessary
information may be shared with third-party providers for coordination purposes only.
15. Limitation of Liability
To the fullest extent permitted by law, liability is limited to the amount paid for the specific Service giving
rise to the claim.
16. Governing Law
These Terms are governed by the laws of the State of Florida, USA. Disputes shall be resolved in
appropriate courts within Florida unless otherwise required by law.
17. Updates
Smithal Habits reserves the right to update these Terms at any time. The version in effect at the time of
purchase applies to that transaction.