Terms & Conditions
1. Agreement to Terms
By accessing, making purchases from, or using any Smithal Habits website, store, or services ("Services"), you ("Client") agree to these Terms and Conditions ("Terms"). If you do not agree, please refrain from purchasing or using the Services.
2. Scope of Services
Smithal Habits provides education, wellness guidance, lifestyle coaching, administrative coordination, and digital follow-up focused on the adoption of sustainable habits. Our services do not include medical diagnoses, medical treatments, prescriptions, psychotherapy, emergency services, or surgical or clinical procedures. Any clinical or medical care must be provided exclusively by healthcare professionals and institutions independent of Smithal Habits.
3. Eligibility
You must be at least 18 years of age to purchase Services. If you make the purchase on behalf of another person or family unit, you represent and warrant that you have the legal authority to accept these Terms on their behalf.
4. Service Activation
Following successful payment confirmation, the Services are considered activated immediately, including scheduling allocation, onboarding, planning, preparation, coordination, educational document review, and reservation of operational resources on the Everfit platform or through other authorized means.
5. Payments and Authorization
All prices are stated in USD unless otherwise indicated. By making a purchase, you expressly authorize Smithal Habits and its payment processor to charge the selected payment method. The Client is responsible for any bank fees, currency conversion fees, or applicable taxes.
6. No Refund / No Cancellation Policy
ALL PAYMENTS ARE FINAL AND NON-REFUNDABLE. The services involve reserved time, personalized planning, and logistical coordination; therefore, cancellations are not permitted once payment has been confirmed. No refunds will be issued for change of mind, dissatisfaction, missed sessions, partial use of the program, travel conflicts, personal decisions, or failure to follow the program recommendations.
7. Limited Force Majeure Exception
Exceptions may be evaluated exclusively in cases of verified force majeure, limited to the death of the beneficiary or a serious medical condition duly supported by official documentation that prevents continuation in the program. Approval of any exception is at the company's discretion and is not guaranteed.
8. Rescheduling and No-Shows
For programs that include synchronous sessions or in-person visits, rescheduling requires the advance notice stipulated in the service details. No-shows without prior notice will be considered services used and will not be eligible for a make-up session or refund.
9. Intellectual Property
All materials, templates, protocols, tools, and educational content provided are the exclusive property of Smithal Habits and may not be copied, resold, or redistributed without prior written authorization.
10. Operational Refund / Cancellation Policy
Each quarterly microcycle (90 days) is marketed as a complete product, allowing the Client to renew cycle by cycle without being required to commit to the full annual value in advance. For premium in-person services, due to the exclusive blocking of schedule time and travel logistics, a strict prepayment and no-refund policy applies in the event of late cancellations.
